INDIPRO TOOLS NEW CONTACT NUMBER: 516-206-0171

Terms and Conditions

Here at Indipro we guarantee 100% satisfaction with all of our products. We want you to be satisfied with the value and quality each purchase. If there is an issue with any of our products, please contact us immediately.

Order Processing
You may place an order through our online store or get a customized quote by contacting one of our sale representatives at 516-303-4465 or sales@indiproco.com. Orders must be received by 1:00 EST Monday-Friday to be shipped the same day. Exceptions may apply. If any items are unavailable, you will be contacted by an Indipro representative with an estimated shipping date.In

Indipro Tools Brand Warranty

All Indipro Tools products have a limited one year warranty, unless otherwise stated. Please contact sales@indiproco.com or call 516-303-4465 for repairs, exchanges, or services on your Indipro Tools brand products.

Payment Terms

We accept Visa, MasterCard, Discover, American Express or PayPal. Sales tax will be charged for all orders sold/shipped in the United States. For international orders, the customer is responsible for any duty fees.

International Shipping

 For international orders, customers are responsible for paying the shipping expense as well as any VAT, duty, taxes or customs fees that your country may charge upon delivery. The rate does vary depending on the product and country, so please contact your country about any extra charges you may inquire by purchasing from Indipro. Please note that the UPS shipping cost does not include brokerage fees. You can contact UPS support in your country for more information about possible charges.

Shipping

We offer worldwide shipping using either FedEx or UPS. Indipro is not responsible for insurance of packages. Packages are only insured up to $100.00. However, you may request and purchase additional shipping insurance through Indipro. We do request that all packages are signed for upon delivery.

Returns

If you are not satisfied with your purchase you have up to 30 days to return your product back to Indipro for a complete refund. Anytime after the initial 30 days you will need to contact us directly at 516-303-4465 or email sales@indiproco.com to discuss a potential return or credit. Any merchandise that is returned can be shipped to the following address:

Indipro Tools Corp.

288 Broadway

Lynbrook, NY 11563

Items can be returned or exchanged only if they are in the original packaging and delivered in the same new condition as sold with literature, instructions, additional accessories and blank warranty cards intact.

Returned items will be inspected upon arrival. Items may be subject to a restocking fee of 15% depending on the condition and the items being returned. Custom Order items are not returnable. The customer is responsible for the return shipping expenses. Indipro is not liable for items damaged in shipping. Please be sure to package all returns well and in their original packaging.

Following arrival and inspection of your return, you will be contacted regarding the status. If you have any questions, please feel free to contact sales@indiproco.com or call 516-303-4465.

Privacy Statement

We respect your privacy! Any and all information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned to anyone. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.